FAQ

 

here are some questions you might have about the clothing and we’re here to answer.


  • Where is the Blackwax headquarters located?
    Currently we are located in San Diego California, but we are moving to Austin Texas.

  • what about shipping?
    all orders are sent out using USPS Priority Mail. Each order comes with a tracking number (please refer to the email you used for the order)

  • returns?
    due to the small nature of our company we do not accept returns. if there is a problem with the order, or there is significant damage to the item during transit please email us at Blackwaxclothing18@gmail.com

  • sizing and measurements?
    all of the merchandise we use is unisex. we use a variety of different brands based on quality preference for our sweatshirts, to our t-shirts, to our long sleeved items. please refer to product description for specific sizing.

  • washing instructions?
    we are not responsible for any damages done to the garments during washing. For the type of printing (direct to garment) we recommend washing inside out, in cold water. for drying either a low cycle dry, or a hanging dry.

    PLEASE KEEP IN MIND ALL ORDERS PLACED ARE BEING FULFILLED BY OUR VERY SMALL TEAM. ALL ORDERS ARE ESTIMATED TO SHIP WITHIN 3-5 BUSINESS DAYS.